Introduction
Besides the excellent camera image quality, your appearance and the atmosphere of your room are also very important factors for the Clients. The appropriate impression greatly helps attract new Customers, and your existing Clients would be more likely to come back to you.
Therefore, Oranum gives you all the assistance to succeed in creating the ideal environment for you.
Area and Background
First of all, keep your environment clean and tidy. It is advised to have a separate room (possibly a living room or workroom) where nobody can disturb you when you are online. It is very important to create a calm, confidential and familiar atmosphere, as your Clients may share very private information with you. They need to feel that they can trust you. At the same time, your comfort is also high priority, because if you feel exhausted, you will not likely be able to stream for a longer period of time. Avoid small, enclosed spaces or corners, those may create a confined feeling.
Use interesting and colorful tools, for example candles, pendulum, tarot cards, posters, avoid having a plain background.
Good lighting is very important, since it can significantly enhance the overall impression of your room. It is better to use indoor lighting, from multiple light sources. The light should not come from behind of your back, since it can blind the camera. Make sure it is neither too bright, nor too dark in your room.
For more information and tips please check:
Appearance
Your face should always be fully visible in the stream, avoid big head spaces or the opposite, cutting off the top of your head or hair. Please choose the camera angle carefully, both looking down or looking up may make you look tired and can discourage Members to stay in your room. The best method is looking directly into the camera lens, while it is at eye-level position and hold your head and neck straight.
Be kind, active and and do not forget to smile. A little make-up might be recommended, as the camera makes everything appear slightly pale.
Clothes
Keep it professional, everything can be good in the scale from casual to elegant wear. Feel yourself comfortable in your clothes, but avoid exposing too much of yourself. Sleeveless undershirts, tracksuits, or revealing outfits (e.g. a deep neck-line or transparent shirts) are neither professional nor elegant.
Pendants, earrings, bracelets or rings can be all good accessories of your look, especially if they are related to spiritualism.
Avoid wearing the following things, since they have an effect on the camera image.
- thin striped clothes (they cause camera interference)
- large one-colored clothes (blob effect)
Paying attention to the appropriate appearance helps you achieve an impressive camera picture.
Handling Visitors
For creating a stable Member base, it is important how you behave in Free Chat and what impressions you create in the Clients.
- Greet everyone who enters your room by their usernames and make a friendly and open impression in order to keep more paying Members in there.
- Encourage Guests in your room to create Member accounts, so they can take you to Private Sessions or use other paying features. Please be polite with Guests too, remember every paying Member was once a Guest, who was charmed by the site and registered. It is extremely important to you and Oranum to make a good first impression and it is a great opportunity to monetize your talent. Recommend them to take advantage of the promotions for first time users, like the 9.99 Free Credits or the Daily Gift Box.
- Most Members are interacting in English, thus it is advisable to address them using the English language as that is what they expect.
- You should always be visible in the camera feed while in the Free Chat area, as visitors can join your room at any point.
- Be active and talkative, engage your Visitors in conversation. They will more likely enjoy joining rooms, where they can see a lot of other Members and an active Psychic who leads the conversation and tries get in contact with everyone in the room. The more Members are in your room, the higher chances that others will be attracted and you will be taken to a Private Session.
DOs and DON'Ts
| DO | DON’T |
|---|---|
Be active in your Free Chat, greet everyone who enters your room | Do not be inactive or do distracting activities (browsing the phone, watching TV, sleeping, etc.) |
Be kind and polite with your visitors, pay attention to them | Do not leave the camera feed or use pre-recorded videos. Every Broadcaster must have a live camera feed while online |
Stream from a permanent, calm location with spiritual vibes, where nobody disturbs you, when you are online. Please remember, your Clients need your full attention | Do not stream from inappropriate locations (no streaming while driving, dark rooms, kitchens, etc.) |
| Keep your spiritual tools at hand (pendulum, tarot card, crystals, etc) | Do not ask money or gift for extra services |
| Grab some light snack if you feel hungry | Do not eat a full meal in Live Chat as it does not look professional |
| Engage Members with the various features at your disposal (Special Requests, Surprises, etc.) | Do not provide free service in Free Chat, remember, you know best your own talents’ worth! |
| Talk about intresting topics and encourage Members to join the conversation | Misleading the Member, inactivity in Private Session or refusing requests that are within the rules is prohibited |
| You shall not visit the channel of another Broadcaster or try to interact by mean of the Free Chat tool with another Broadcaster of the Website, in a way that is detrimental, harmful, defamatory, offensive, or threatening to the other Broadcaster |
